Narrative/Product Management: Building Great Products

  • $45

Product Management: Building Great Products

A step-by-step guide to design-led product management

Overview

Overview
This course presents an introduction to product management – the process and skills necessary to develop a new idea and bring it to market. This training will help you better think about how to bring innovative new products to market. The course is structured around three main themes: 
  1. Defining market opportunities, or arriving at insight 
  2. Positioning solutions, and learning to articulate value
  3. Structuring delivery by constraining and prioritizing capabilities 
Through a mix of lecture and hands-on exploration, participants gain familiarity and competency with the tools used by product managers to think strategically and execute effectively.


Audience
  • Engineers and designers, who work with product managers and need to better understand how to communicate with them effectively
  • Business leaders, interested in bringing new forms of creative problem solving and design thinking into their groups in order to change and direct the organizational culture
  • Product managers, looking to expand their skillset to think about their job through a design lens

Learning objectives
As a result of taking this training in product management, participants should be able to:
  1. Identify latent needs in qualitative research. This provides participants with the ability to identify important insights that can become foundational elements. 
  2. Think critically about what people want, need, and desire. This provides participants with the ability to be keen observers of behavior and identify hidden or non-obvious opportunities. 
  3. Speak confidently about complex and ill-defined ideas. This gives participants the ability to compel and persuade their peers to follow them in a particular strategic direction. 
  4. Describe the value of a new product. This provides participants with the language necessary to convince a team – and themselves – that an idea is worth pursuing. 
  5. Identify the sequence and pacing of developing and releasing new features. This provides participants with the ability to work in a resource constrained environment and to show how small ideas build to big results. 
  6. Produce visual artifacts that simplify complex ideas. This gives participants the ability to synthesize complexity so that other people can understand and support a new idea.

Skills Developed
  • Product insight identification.  Successful product ideas come from an understanding of human needs and desires, and meaningful empathy with the people being served. Participants will learn to develop product insights based on a process of qualitative research, translation, and synthesis. 
  • Product brainstorming.  At the heart of a product is a story – an optimistic view of how the future will be different if a particular product exists. Participants will learn how to create multiple visions of the future through forced provocation, in order to support an emergent story of value.
  • Product roadmapping. Creating a product is a long and winding road, and development pacing is always resource constrained. A product roadmap describes how features and value will be added incrementally in order to build to a cohesive and larger whole. Participants will learn how to develop a cohesive product roadmap.
  • Downselection and positioning. Developing a new product requires understanding the context in which that product will be considered. Positioning methods, like a 2x2 and a Box on the Shelf are used to evaluate the relative context of a product against other ideas. Participants will learn how to leverage a 2x2 as a filter for ideas, and a Box on the Shelf exercise to develop the externally facing positioning statements for the product.

Contents

Introduction

Welcome to our course! Start here; we'll begin with an overview of product management 
Lecture: Introduction to Product Management
  • 14 mins
  • 595 MB
Preview

Your project

You’ve just been assigned as the product manager on a new initiative, focusing on helping college students reach graduation successfully. The project is a rare chance to build something from nothing – it’s a blank slate, and the team is looking at you for direction. You’ll build on the things we learn in class, and you’ll be able to apply these in the context of this new product development. 
 
Download the project files and print them out, so you can get started on the homework. 
Project Brief
  • 50.9 KB
Project Pattern Cards
  • 19.4 KB
Project Transcription Utterances
  • 85.5 KB

Moving from Data to Insight

We'll start by learning how to move from raw data to insights - provocative statements of truth about human behavior. 
Lecture: From Data to Insights
  • 18 mins
  • 964 MB
Assignment 1: Move from Data to Insight

    Insight Combination

    Now, we'll merge patterns with insights in order to develop new innovations. 
    Lecture: Insight Combination
    • 15 mins
    • 538 MB
    Assignment 2: Perform an Insight Combination

      2x2 Analysis

      Now, we'll build a matrix to better assess our design ideas. 
      Lecture: 2x2 Analysis
      • 9 mins
      • 331 MB
      Assignment 3: Perform a 2x2

        "Ability To Capability Statements"

        Now, we'll learn how to build capability statements that describe the things a user will be able to do with our product. 
        Lecture: "Ability To" Capability Statements
        • 8 mins
        • 345 MB
        Assignment 4: Develop "Ability To" Statements

          Box on the Shelf

          Now, we'll produce the box on the shelf - the product positioning that describes the value of our product. 
          Lecture: Box On The Shelf
          • 8 mins
          • 307 MB
          Assignment 5: Build the Box On The Shelf

            Product Roadmapping

            Finally, we'll learn how to build the product roadmap that shows the sequencing of our new product coming to life. 
            Lecture: Product Roadmapping
            • 9 mins
            • 244 MB
            Assignment 6: Create the Product Roadmap

              Summary

              You made it! As a result of taking this course, you learned how to:

              1. Identify latent needs in qualitative research. This provides participants with the ability to identify important insights that can become foundational elements. 
              2. Think critically about what people want, need, and desire. This provides participants with the ability to be keen observers of behavior and identify hidden or non-obvious opportunities. 
              3. Speak confidently about complex and ill-defined ideas. This gives participants the ability to compel and persuade their peers to follow them in a particular strategic direction. 
              4. Describe the value of a new product. This provides participants with the language necessary to convince a team – and themselves – that an idea is worth pursuing. 
              5. Identify the sequence and pacing of developing and releasing new features. This provides participants with the ability to work in a resource constrained environment and to show how small ideas build to big results. 
              6. Produce visual artifacts that simplify complex ideas. This gives participants the ability to synthesize complexity so that other people can understand and support a new idea.

              Lecture: Conclusion
              • 2 mins
              • 47.3 MB

              Slides

              Slides from the course
              Slides: Introduction to the Course
              • 1.12 MB
              Slides: From Data to Insight
              • 1.98 MB
              Slides: Insight Combination
              • 2.57 MB
              Slides: Product Management
              • 2.65 MB
              Slides: "Ability To" Capability Statements
              • 570 KB
              Slides: Box On The Shelf
              • 1.13 MB
              Slides: Product Roadmapping
              • 265 KB
              Slides: Conclusion
              • 119 KB

              Strategy, Innovation, and Education

              Narrative generates strategic value through non-traditional ways of thinking, brings that value to life through beautiful and functional design, and teaches organizations to harness the power of their own corporate creativity. 

              FAQ

              Who is this for?

              This course is for designers, technologists, product managers, and anyone else working in product and service development. No previous service design experience is required.

              Do I have to complete the course in a certain amount of time?

              Nope! The course is built for you to learn at your own pace. Just dive in whenever you have time!

              Who are you?

              My name is Jon, and I'm a partner at Narrative. Narrative is a strategy, design and education consultancy; in our business, we help our clients tame the complexity of technology in their product and service offerings. We do all of the things you'll learn in this course!

              What forms of payment are accepted?

              We accept all major credit cards.